Returns & Refunds

At Picobazar, we want to ensure you have a hassle-free shopping experience. If you are not satisfied with your purchase, we are here to help.

1. Return Eligibility

To be eligible for a return, please ensure that:

• The product was purchased in the last 7 days.
• The product is in its original packaging.
• The product isn't used or damaged.
• You have the receipt or proof of purchase.

2. Non-returnable Items

Some items cannot be returned for hygiene and safety reasons:

• Perishable goods (Fresh vegetables, meat, etc.)
• Personal care items (Beauty products, innerwear)
• Discounted or "Final Sale" items.

3. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. After approval, we will initiate a refund to your original method of payment (Mobile Wallet, Bank, or Store Credit).

4. Shipping Costs

If the return is due to our error (wrong or damaged item), Picobazar will cover the shipping cost. For other reasons, the customer is responsible for the return shipping fee.

5. Contact Us

If you have any questions on how to return your item, contact us at returns@picobazar.com.